Who is Service Desk Manager?
Service Desk Manager role has different kinds of requirements. He has to be an excellent communicator, motivator and coach. He should have a great knowledge of the software or programs is necessary and the ability to build loyal relationships. A service desk manager is a multifunctional role with various needs
A service desk manager is a person who supervises a help desk software. He takes care that support services are quickly delivered to customers and website visitors. His responsibilities are managing a customer support department and to provide technical advice. Managers also communicate with clients, troubleshooting problems and set schedules.
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