Ticket Management

What is Ticket Management?

Ticket management is a feature of help desk management. It allows tracking data and customers inquiries. An organization uses ticket managing to answer customers’ requests. Ticket holds status and specifies requests. That helps customer service staff be more organized and be better in providing help. Managing tickets makes things easier and quicker.

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Ticket Management was last modified: May 9th, 2019 by Mirjana
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