Support Ticket

What is a Support Ticket?

A support ticket is a request received by a ticketing system. It allows customers to send a question or query to a company or e-commerce business. Every sent ticket has its own unique ID. A support ticket is opened until it is not resolved by customer representatives. It stores all conversation’s messages in one place.

Learn more about the ticketing system.


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Support Ticket was last modified: May 9th, 2019 by Mirjana
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