What is Macro?

Some actions may be repeated by your support team. You can create prepared responses or actions called macros to save time and allow your team to use them. It’s much easier than having to go through the entire process each time.

Macros are a quick way to meet your customer’s needs. They also help you achieve consistent responses from different members of the support team.

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Macro was last modified: May 9th, 2019 by Igor Mirkovic
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