What is Feedback Widget?
A feedback widget is a tool that enables you to gather feedback. It can also reach out and offer support, provide information, or start a conversation. You can call upon the feedback widgets at different locations on your website and have them appear. It can take on any form; it can be a survey or just a form.
It’s right there when you need it, instead of having to force your users to hunt around or even leave your website. Your customers can easily access it and leave feedback! This is crucial as more than 50% of customers feel the companies should listen and take action when provided with feedback. This, of course, doesn’t mean that you should take action after every feedback but it gives you a greater picture and free market research.
With Paldesk you can easily create a customer feedback widget and customize the default chat widget’s position and color on your website, to ensure it fits your brand colors and layout.
Learn more about Paldesk Feedback Form.
Create a free account
Talk to your customers now.
No credit card required to start.