What is Fast Response Time?
Fast response time (FRT) is the most important attribute of good customer service. In the competitive world of sales, reducing response times and responding to your customers, as quick as possible, with helpful and relevant information is the key to any business success.
There are many ways to reduce your fast response time. You can set up and automatic email response, time-based email alerts, use templates and many more. Your customers are the source of your revenue. Responding quickly means you’re meeting customer expectations.
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