Facebook Ticketing

What is Facebook Ticketing?

Facebook is a great way for organizations to communicate with their customers proactively and get feedback on their business. A lot of the business get questions on Facebook that have been linked to their help desk. Facebook ticketing is then generated automatically and, from there, the agents respond to the inquiries and help their customers.

By integrating your page and Paldesk, you get fast and proactive communication with customers in real time. Through a Facebook page, an organization can communicate with users about their activities, goods, and services.

Learn more about Paldesk Facebook integration.