What is Customer Service Software?
Customer service software brings together community, dedicated and self-service assistance. One of the most popular customer service software is helpdesk software. Also, it has a ticketing system. When using helpdesk and live chat platform, everything regarding the communication with your customer is being saved on tickets.
The ticketing system is meant to support and help you to deal with any issues, incidents or requests that came from within your organization or outside of it. It’s assisting organizations with customer support and managing the tasks from the moment they are opened to their resolution.
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Customer Service Software was last modified: June 19th, 2019 by