Last updated: 01.02.2018.
Paldesk operates www.Paldesk.com (the “Website“). Paldesk respects your privacy in the line with major principles and frameworks, including and EU Directive 95/46/EC and EU General Data Protection Regulation 2016/679). This Policy informs you of Paldesk privacy practices regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Paldesk uses your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this Policy.
This Policy details our commitment to protecting the privacy of individuals who visit our Website (“Website Visitors”), who register to use our services, or who attend or register to attend sponsored events or other events at which Paldesk participates (“Attendees”).
Links to the third-party websites
2. Policy scope
In addition to the Websites that link to this Policy, this Policy applies to our security and privacy practices in connection with your access to and use of the products and services which we market for subscription on our Website (our “Services”).
Personal information is any information that personally identifies you or from which you could be identified. This may include your name, address, telephone number, email address and profession or occupation.
Paldesk collects, exports, and uses personal information to manage your relationship with Paldesk and better serve you by personalizing your experience and interaction with Website. Such collection is done with appropriate notice and consent, along with required filings with data protection authorities, where required. Paldesk primarily collects your Personal Information for the purposes of opening your Account with Website (”Account Information”), as well as your registration or authentication into our Services. These security and privacy polices shall constitute part of our general service terms and conditions that will apply to all Subscribers to our Services after the Free Trial Period or such other applicable agreement between you and Paldesk relating to your access to and use of such Services.
Subscribers to our Services are responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations, relating to the collection of personal information in connection with the use of our Services by individuals with whom our Subscribers interact. If you are an individual who interacts with a Subscriber using our Services, then you will be directed to contact our Subscriber for assistance with any requests or questions relating to your personal information.
3. Collection of Personal Information
Account and Registration Information
When you register for an account to access or utilize one or more of our Services (an “Account”), Paldesk may collect the personal information about you such as:
- your name,
- phone number,
- email address,
- credit card information,
- other related information like your company name and website name.
We also ask for and collect personal information such as an email address and a name or alias from any individual that you authorize to log into and utilize our Services in connection with Your Account.
Credit card information is used only for payment processing and fraud prevention. Credit card information, government issued identification number and other sensitive personal information are not used for any other purpose by our card processing and other financial services providers or Paldesk and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases. During the Free Trial period, you are not required to enter your credit card information unless and until you decide to continue with a paid subscription to our Services.
You represent that you are the owner of the Personal Information provided to Paldesk or you are otherwise authorized to provide them to us for the above stated purposes.
We ask for and collect personal information from you when you submit web forms on our Websites or as you use interactive features of the Websites, including, participation in surveys, contests, promotions, sweepstakes, requesting customer support, or communicating with us.
We ask for and collect personal information such as your name, address, phone number and email address when you register for or attend a sponsored event or other events at which Paldesk participates.
4. Information we collect from you on our Websites and from the other resources
The above stated tools collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the address of the website from which you arrived. They may also collect information about your Internet Protocol (IP) address, unique device identifier, clickstream behavior (i.e., the pages you view, the links you click, and other actions you take in connection with Websites and Service information.
Paldesk also may collect information from publicly or commercially available sources that it deems credible. Such information may include your name, address, email address, preferences, interests, and demographic/profile data. The information Paldesk collects from its public or commercial sources may be used along with the information Paldesk collects when you visit Website. Where necessary, Paldesk may also use information provided by you or your employer, together with information from publicly available and other online and offline sources, to conduct due diligence checks on business contacts.
Paldesk may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our websites, products or services.
Paldesk may also provide social media features that enable you to share information with your social networks and to interact with the others on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites. In this respect, possibility remains open that Paldesk may also obtain other information, including personal information, from third parties and combine that with information Paldesk collects through its Website. For example, we may have access to certain information from a third party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third party social media or authentication service is in accordance with the authorization procedures determined by that service.
You can log into certain Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity, provide you with the option to share certain personal information (such as your name and email address) with us, and pre-populate our sign-up form. Services like Facebook Connect give you the option to post information about your activities in the Services to your profile page to share with others within your network.
5. How we use collected information
Paldesk may use your Personal Information for various purposes, such as:
- enable your access to and use of the Services;
- provide, operate, maintain, improve, and promote the Services;
- send you related information, including purchase confirmations and invoices;
- send responses to your comments, questions, and requests;
- provide customer service and support;
- send you technical notices, updates, security alerts, and support and administrative messages;
- send promotional communications,
- provide other news or information about us and our partners
- process and deliver contest or sweepstakes entries and rewards;
- monitor and analyze trends, usage, and activities in connection with the Website and Services and for marketing or advertising purposes;
- investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities;
- for other purposes for which Paldesk obtains your consent.
You can opt-out of receiving marketing communications from us by contacting us at firstname.lastname@example.org or following the unsubscribe instructions included in our marketing communications.
7. Correcting, Updating and Removing Your Information
Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at email@example.com. Subscribers to our Services may update or change their Account Information by editing their profile or organization record or by contacting firstname.lastname@example.org for more detailed instructions. To make a request to have personal information maintained by us returned to you or removed, please email email@example.com. Requests to access, change, or remove your information will be handled within 30 days.
An individual who seeks access to, or who seeks to correct, amend, or delete inaccuracies in personal information stored or processed by us on behalf of a Subscriber should direct his/her query to the Subscriber (the data controller). Upon receipt of a request from one of our Subscribers for us to remove the data, we will respond to their request within thirty (30) days. We will retain personal information that we store and process on behalf of our Subscribers for as long as needed to provide the Services to our Subscribers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
If you are a Subscriber or otherwise provide us with personal information in connection with your use of our Website or Services, we will delete this information upon your request, provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for our Services, or as needed to provide you with our Services, comply with our legal obligations, resolve disputes and enforce our agreements.
8. GDPR Policy
Paldesk implements the GDPR regulation, that aims at protecting user data and providing a right to modify and delete such data, as well as to consent to data collection.
9. Children’s Privacy
Paldesk does not knowingly collect information from children as defined by local law, and does not target its websites or mobile applications to children under these ages. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests. If you have reason to believe that a child under the age of 15 has provided personal information to us through the Websites or Services, please contact us at email@example.com, and we will use commercially reasonable efforts to delete that information.
10. Policy changes
11. Contact Us
If you have questions regarding this Policy or about Paldesk privacy practices, please contact us by email at firstname.lastname@example.org, or at:
387 Park Avenue South 5th Floor, 10016, New York, USA.