New Feature: Smart Trigger
Customer Success Manager
Hey Pals, it’s time for another feature update for Paldesk!
Smart Trigger is an awesome addition to our existing website widget trigger. It gives you the possibility to motivate idle visitors on your site by offering them links to a page or allowing them to ask you a question.
If a visitor clicks on a link you offered them, they will be redirected to a new page, and if they decide to ask you a question, this will open your live chat widget and start a new conversation with your support team. You can easily set it up in your website widget administration panel, and watch it increase your engagement and improve user experience!
Picture 1. Smart trigger