New Feature – In-App Notifications

Milica author

Milica Vujasin

Content Writer

Agents can now receive different types of notifications when using Paldesk Live Chat. Notifications are useful if you want to know what is currently happening with chats and visitors, and never miss out on a thing. Vital to the quality of life, it makes the agent’s job easier than ever before. Ready to try it out?

Features

 

New agent added to the team

 
You will receive a notification when somebody adds a new member to the team.
 

New conversation

 
Get a notification when receiving a message from a new user.
 

Conversation assigned to an agent

 
Get notified when a someone assigns a conversation to an agent.
 

Conversation reassigned

 
Receive a notification when someone reassigns a conversation to another agent.
 

Conversation closed

 
You get notified when a conversation with the user is closed.
In-App Notifications

Photo 1. In-App Notifications

Pricing

This is a basic feature and can be used for free, without any additional restrictions.

New Feature – In-App Notifications was last modified: April 10th, 2019 by Branimir Hrženjak
Share This