New Feature – In-App Notifications
Milica Vujasin
Content Writer
Agents can now receive different types of notifications when using Paldesk Live Chat. Notifications are useful if you want to know what is currently happening with chats and visitors, and never miss out on a thing. Vital to the quality of life, it makes the agent’s job easier than ever before. Ready to try it out?
Features
New agent added to the team
You will receive a notification when somebody adds a new member to the team.
New conversation
Get a notification when receiving a message from a new user.
Conversation assigned to an agent
Get notified when a someone assigns a conversation to an agent.
Conversation reassigned
Receive a notification when someone reassigns a conversation to another agent.
Conversation closed
You get notified when a conversation with the user is closed.
Photo 1. In-App Notifications
Pricing
This is a basic feature and can be used for free, without any additional restrictions.
New Feature – In-App Notifications was last modified: April 10th, 2019 by
