Magento Store Live Chat

Guide your shoppers in real time with live-chat support

No credit card required to start.

Magento live chat by Paldesk
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Valiance logo
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Easy installation of your WordPress Live Chat widget in under 4 minutes.
Widget customization for your website
Keep track of live chat analytics and reports important to your business.

Set up in 4 simple steps

Plugins Icon

Create a Paldesk account and get your API key.

Search Icon

Go to Magento Marketplace, download the Paldesk extension.

API Key Icon

Install and enable the extension. Click here to get more info.

CRTL + V Icon
Paste the API key into the Paldesk dashboard inside your Magento interface.

Assist your shoppers in real time

Increase your online sales with live-chat assistance to your customers. Delight your customers with a human touch on your website and provide seamless user experience, wherever and whenever.

Assist shoppers with magento live chat


Built-in integrations with a variety of business tools.

Slack logo


Reply to customer conversations from Slack.

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Connect Paldesk to over 1000+ apps with Zapier.

MailChimp logo


Drive all your emails from MailChimp into Paldesk.

Hubspot logo


Automatically push leads from HubSpot into Paldesk.

Multiple widget support with Magento live chat

Multiple live-chat widgets, tailor-made to your needs

Talk to your customers anytime anywhere via desktop, web or mobile application. Use as many live-chat widgets you need on your website and e-commerce marketplaces you have. Customize it to fit your brand colors.

Chatbot for Magento

Don’t let your customers wait for the responses! Automate the most frequent customer care scenarios using the assistant chatbot for Magento e-commerce and be open to your customers 24/7!


Essential features made for all business sizes.

Mobile application icon


Activate a chatbot to chat with your customers when you’re offline.

Widget customization icon

Widget Customization

Customize your widget to fit the look and feel of your business.

Mobile SDK icon

Mobile SDK

Integrate Paldesk with your iOS or Android app.

Analytics icon


Track your agent stats and performance with ease

Ticketing to track your website visitors


Track your website visitors and convert them into customers.

Respond to FAQ questions chat icon

Predefined Answers

Respond to FAQ questions faster and get more done.

Set your business hours icon

Working Hours

Set your business hours and an predefined offline message.

Transfer chats between multiple agents icon

Manual Chat Transfer

Transfer chats between multiple agents with ease.

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Five yellow stars

Switching to Paldesk helped us speed up response times to hundreds of customer messages we get daily.

Sven Spehar

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Create a free account

Talk to your customers now.

No credit card required to start.

Magento Live Chat was last modified: May 31st, 2019 by Suzana