Set up live chat

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Don’t let your visitors be confused and uninformed on your website. Talk to them! Uncover customer needs and check their performance in analytics. Setting up Live Chat on your website is a simple process that doesn’t require much of your time.

Live chat installation process

To start off, first, you need to register at Paldesk or log in with your existing account.

Step 1: After you log in, click on ‘Administration’ and then go to ‘Website Widget’ under ‘Embeddable elements’. There you will choose your desired widget. To continue, select ‘Install’ and click ‘Copy to clipboard’ button.

Unique chat code snippet

Step 2: Paste the code anywhere before the </BODY> tag in the HTML template of your site or every page where you’d like to provide the Live Chat.

Step 3: Next, go to your website to check if everything works correctly.

Step 4: If you see a chat window in the bottom portion of the page, you have successfully installed Live Chat code on your website!

Widget preview for your Web visitors

Create your own widget

Pro version only

You can create new widget by clicking on +’ button. When creating a new widget you pick a name for your widget and choose channels which are to be used in your widget. You can change the colors of your widget in tab ‘Design’.

Adding new widget

Remember, if you encounter any problem, contact us or chat with us live.

That’s it! Enjoy Paldesk!

Set up live chat was last modified: March 26th, 2019 by
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