PrestaShop installation guide

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How to install Paldesk on a PrestaShop website?

Step 1: First download the .zip file entitled Paldesk PrestaShop Module.

Step 2: Sign into your PrestaShop account.

Sign in form on PrestaShop

Step 3: After login, click on ‘Modules’ in your PrestaShop dashboard.

Clicking on 'Modules' in navigation bar

Step 4:  In ‘Module selection’ window click on ‘Upload a module’. Select your .zip file and upload the Paldesk module. When the module is installed click on ‘Configure’.

Confirmation of successful installation

Step 5: To fill API Key fields, go back to the Paldesk app. Go to Administration > Embeddable elements and select the element you need: Website WidgetEasy Popup and/or Feedback. 

Go to the Install tab, scroll to the bottom of the page and copy the given API key.

Entering API key from Paldesk

Step 6: Return to PrestaShop clipboard and paste API key. Important to note: if you’re not using one of the Embeddable elements, please enter ’00’ to proceed with the process and then click the ‘Save’.

Entering API key from Paldesk

Step 6: Click on the name of your account on the top of the page and go to your PrestaShop page. You can now see the Paldesk Live Chat widget on the bottom of your page.

Paldesk live chat on PrestaShop page

Remember, if you encounter any problem, send us an email to support@paldesk.com or chat with us live.

That’s it! Enjoy Paldesk!

PrestaShop installation guide was last modified: June 3rd, 2020 by student@paldesk.com
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