How do chat transcripts works?

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As your business is growing, you would want to send conversations to another email addresses or just to save them to another base.  You can transcript particular conversation.

How to send a Chat Transcript?

Step 1:
Conversations > Click on the chat you want to do transcript with

Step 2:
In the top right corner, there is a little icon Send transcript. When you click on it, it asks you for an email where you would like to send a conversation.

Step 3:
Type an email and click Send.

Paldesk chat transcript
How do chat transcripts works? was last modified: May 28th, 2019 by
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