Customize

Live translate allows you to bypass the language barrier and promptly reply to all customers.

Translate your chat widget and make it accessible to all your customers, across different locations.

Let your customers minimize the chat widget on your site for a smoother browsing experience.

Learn how to set up a global message to greet your customers and visitors each time they start a new chat with your team.

Set up an offline message (“Message to Display”) which will be automatically sent to your customers while you’re offline.

Take a detailed look at all the feedback you receive.

Learn how to customize the look, position, and color of your website widget.

Learn how to organize your data and keep track of certain topics in your helpdesk.

Find out how to create your full signature and what you need to define for each signature.