How can we help?
Edit widget visibility
Edit widget visibility to make your Paldesk widget visible on only some pages on your website
Knowledge base in chat widget
Add your Paldesk knowledge base to your chat widget and give your customers the option to quickly access your support articles
Knowledge base articles
Create knowledge base articles to share information with your customers or staff.
Knowledge base categories
Create knowledge base categories to include different topics relevant to your website or service.
Smart Trigger helps motivate idle visitors on your site with links to a page or by allowing them to ask you a question.
Here’s how you can add new chat departments as you customize your widget.
Create Knowledge base
Transform your guides, documents and tutorials into a smart knowledge base library available to employees and customers at all times.
Add or remove the chat login form from your chat widget to decide how much information your visitors will share with your support team.
Power up your strategic advantage and always go the extra mile for your customers with Paldesk’s Visitors overview.
Set up a widget trigger to greet and motivate idle visitors on your page.