SquareSpace installation guide

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Make your Squarespace website stand out with our customizable chat widget. The installation process is quick and easy, and once it’s done you will be able to chat with your customers and reply to their inquiries in real time. Learn how you can install the Paldesk chat widget below!

How can I install my Paldesk chat widget on my Squarespace website? 

To integrate Paldesk Live Chat with Squarespace, please follow the simple steps below:

Step 1: Log into your Paldesk account. If you don’t have a Paldesk account already, click here and please create one.

Step 2: From the left-hand menu, select ‘Administration’. Under ‘Embeddable elements’ select ‘Website Widget’. Make sure to customize and enable your chat widget before moving to the Install tab. Next, press ‘Copy to clipboard’ button, as seen in the picture below: 

Install the Paldesk live chat on your Squarespace website.

 Image 1: Install the Paldesk live chat on your Squarespace website

Step 3: Now go back to your Squarespace editor panel. Choose the page where the chat should be installed and click ‘Settings’ on the left sidebar. For example: 

Squarespace editor

Image 2.  Squarespace editor 

Step 4: Open the ‘Advanced’ section of your settings, and click on the Code Injection button. 

Step 5: Paste the chat code you copied from the Paldesk chat panel into the footer section.

Paldesk code snippet in the Squarespace editor

Image 3.  Paldesk code snippet in the Squarespace editor

Once you save the changes, our live chat will now appear on your Squarespace website! Here’s an example of how that might look like: 

An example of Squarespace website with Paldesk live chat

And that’s it. You have successfully installed Paldesk live chat onto your Squarespace website. Remember, if you come across any issues send us an email to support@paldesk.com or chat with us live.

SquareSpace installation guide was last modified: July 10th, 2020 by student@paldesk.com
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