Add or edit billing
By default, Paldesk gives you a 7-day free trial. Once your free trial expires, you will be automatically charged for the subscription plan you selected.
How do I add card data and pick a subscription plan?
Billing settings can be accessed from the Administration panel.
Click ‘Billing’ to view subtabs:
- Credit card
- Subscription Plans
Enter your card number and date, fill out all fields with an asterisk (*) to complete payment for your Paldesk services.
Once you have filled out all the required fields, select the ‘Add Card’ button to use it for your payment.
Paldesk offers several different subscription plans:
- Free plan (1 widget, 1 agent, limited options)
- Early Stage (unlimited widgets, knowledge base and many other useful features)
- Rising Star (everything included in the Early Stage and much more)
- Custom (tailor-made plans to suit perfectly match your needs)
To change your subscription plan, just click on the Select button under the desired plan.
Here you can see all your past and upcoming charges.
That’s it, you’re all set!
Remember, if you encounter any problem, contact us or chat with us live.