Add or edit billing

By default, Paldesk gives you a 7-day free trial. Once your free trial expires, you will be automatically charged for the subscription plan you selected.

How do I add card data and pick a subscription plan?

Billing settings can be accessed from the Administration panel.

Click ‘Billing’ to view subtabs:

• Credit card
• Subscription Plans
• Invoices

Credit card

Enter your card number and date, fill out all fields with an asterisk (*) to complete payment for your Paldesk services.

Once you have filled out all the required fields, select the ‘Add Card’ button to use it for your payment.

Image 1. Payment details in Paldesk

Subscription Plans

Paldesk offers several different subscription plans:

• Free plan (1 widget, 1 agent, limited options)
• Early Stage (unlimited widgets, knowledge base and many other useful features)
• Rising Star (everything included in the Early Stage and much more)

Read more about our prices and features we offer under each plan here. 

To change your subscription plan, just click on the Select button under the desired plan.

Image 2. Subscription plans in Paldesk

Invoices

Here you can see all your past and upcoming charges.

Image 3. Invoices in Paldesk

That’s it, you’re all set!

Remember, if you encounter any problem, contact us or chat with us live.

Enjoy Paldesk!