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Account
Change or reset your password
Learn how you can change or reset the password for your Paldesk account.
In-app chat
Paldesk in-app chat allows you to message your team without using external apps.
Deactivate agents
When agents leave your team, you can deactivate them in your Paldesk administration.
Change the email address for your Paldesk account
Change your Paldesk account email in your administration panel.
Teams and Groups
Learn the difference between teams and groups in Paldesk and set up your account.
Create a new team
Learn how to create team(s) and manage your businesses from different dashboards.
Create new groups
Learn how to add agents to work on incoming conversations and set up a right routing type.
Deactivate Paldesk account
We’re sorry to see this, but here you click if you want to find out steps how to deactivate Paldesk account.
Remove chat login form
Learn how to deactivate pre-chat form.
Weekly summary
Learn how to set up a weekly review of your activity.