How can we help?

Getting started
Set up live chat
Send widget install instructions
WordPress installation guide
Drupal installation guide
iOS SDK installation guide
Shopify installation guide
GTM installation guide

Create & manage agents
Edit agent profile
Deactivate agents
Create a new group(s)
Teams and Groups
Pre-chat Form
Deactivate Pre-chat Form
Unassigned conversations
In-app chat 
Change or reset your password

Add or edit billing 
Billing FAQ

Mobile app for Android
Mobile app for iOS
Android notification issues

Widget
Edit widget visibility
Areas
Chat channel
Easy popup
Feedback
Global message
Live translate
Chatbot
Visitor Overview
Chat Department
Client Authentication
Smart Trigger

Conversations
Conversation flow
Conversation status
Manage contacts
Create a new ticket
Assign tickets
Enable private conversations
Affect agent or client

Forwarding Email to Paldesk
Connect Facebook to Paldesk
Connect Slack to Paldesk
Connect Telegram to Paldesk
Viber integration
Viber FAQ