How can we help? Search for: Search for: Install Getting started Set up live chat Send widget install instructions WordPress installation guide Drupal installation guide Joomla installation guide Magento installation guide PrestaShop installation guideSquareSpace installation guide Account Create & manage agents Edit agent profile Create a new group(s)Pre-chat Form Deactivate Pre-chat Form Unassigned conversations Live statistics and reportsLive statistics – Read & Export Manage company accounts Deactivate Paldesk account Routing types Weekly summary Billing Add or edit billing Troubleshooting Notification problems Customize Widget Areas Chat channel Easy popup Feedback Global message Live translate Chatbot Auto messagePredefined answers Products Working hours Signature Multi-brand widget Minimize widget Conversations & Tickets What are the conversations? How do I create a new ticket? How to use filters? How to assign a ticket? How to affect an agent or client? How do I search through tickets? What are the tickets? How do chat transcript works? How to add contact to blacklist? Integrations Connect Email to Paldesk Connect Twitter to Paldesk Connect Facebook to Paldesk Integrate with Slack Integrate with Zapier Knowledge Base was last modified: June 3rd, 2019 by Igor Mirkovic
