How can we help? Search for: Search for: Install Getting started Set up live chat Send widget install instructions WordPress installation guide Drupal installation guide iOS SDK installation guide Shopify installation guideGTM installation guideJoomla installation guide Magento installation guide PrestaShop installation guide SquareSpace installation guide Android SDK installation guide WHMCS installation guide Paldesk widget API Wix installation guideAccount Create & manage agents Edit agent profile Deactivate agents Create a new group(s) Teams and Groups Pre-chat Form Deactivate Pre-chat Form Unassigned conversations In-app chat Change or reset your passwordLive statistics and reports Live statistics – Read & Export Manage company accounts Deactivate Paldesk account Routing types Weekly summary Create a new team(s) Notification settingsChange your login email addressBilling Add or edit billing Billing FAQAppSumo FAQPaldesk AppsMobile app for Android Mobile app for iOS Android notification issuesPaldesk desktop appCustomize WidgetEdit widget visibilityAreas Chat channel Easy popup Feedback Global message Live translate Chatbot Visitor Overview Chat Department Client Authentication Smart TriggerAuto message Predefined answers Products Working hours Signature Multi-language widget Minimize widget Widget Trigger Knowledge Base Knowledge base categories Knowledge base articlesKnowledge base in chat windowConversations & TicketsConversations Conversation flow Conversation status Manage contacts Create a new ticket Assign tickets Enable private conversationsAffect agent or client Search tickets Tickets Chat transcripts Blacklist Conversation rating and feedback Ticket Notes Tags IntegrationsForwarding Email to Paldesk Connect Facebook to Paldesk Connect Slack to Paldesk Connect Telegram to Paldesk Viber integration Viber FAQIntegrate with Zapier Integrate with MailChimp Integrate with HubSpot Connect Skype with Paldesk WhatsApp integration External channelsPabbly Connect integrationKnowledge Base was last modified: January 28th, 2021 by Igor Mirkovic
