How can we help?

Getting started
Set up live chat
Send widget install instructions
WordPress installation guide
Drupal installation guide
iOS SDK installation guide
Shopify installation guide
GTM installation guide

Joomla installation guide
Magento installation guide
PrestaShop installation guide
SquareSpace installation guide
Android SDK installation guide
WHMCS installation guide
Paldesk widget API

Create & manage agents
Edit agent profile
Deactivate agents
Create a new group(s)
Teams and Groups
Pre-chat Form
Deactivate Pre-chat Form
Unassigned conversations
In-app chat 
Change or reset your password

Live statistics and reports
Live statistics – Read & Export
Manage company accounts
Deactivate Paldesk account
Routing types
Weekly summary
Create a new team(s)
Notification settings
Change your login email address

Add or edit billing 
Billing FAQ

Mobile app for Android
Mobile app for iOS
Android notification issues

Paldesk desktop app

Widget
Edit widget visibility
Areas
Chat channel
Easy popup
Feedback
Global message
Live translate
Chatbot
Visitor Overview
Chat Department
Client Authentication
Smart Trigger

Auto message
Predefined answers
Products
Working hours
Signature
Multi-language widget
Minimize widget
Widget Trigger
Knowledge Base
Knowledge base categories
Knowledge base articles
Knowledge base in chat window

Conversations
Conversation flow
Conversation status
Manage contacts
Create a new ticket
Assign tickets
Enable private conversations
Affect agent or client

Search tickets
Tickets
Chat transcripts
Blacklist
Conversation rating and feedback
Ticket Notes
Tags 

Forwarding Email to Paldesk
Connect Facebook to Paldesk
Connect Slack to Paldesk
Connect Telegram to Paldesk
Viber integration
Viber FAQ

Integrate with Zapier
Integrate with MailChimp
Integrate with HubSpot
Connect Skype with Paldesk
WhatsApp integration
External channels