Live chat knowledge base

Free Knowledge Base for Live Chat

Digitalize your guides and tutorials into smart knowledge base library available for employees and customers, whenever and wherever.

No credit card required.

Paper Karma logo for live chat translation
Valiance logo for live chat translation
bookIT logo for live chat translation
Marzito logo for live chat translation

Answer Quickly to Frequent Questions

Free knowledge base for live chat allows your team to create detailed tutorials and guides that will help agents answer customers more quickly and provide seamless customers support.

Quick knowledge base library access
User friendly knowledge base software

User-Friendly & Free Knowledge Base Library

Don’t worry about the backend details while creating your how-to’s and guides. Save your drafts, organize categories quickly and enrich your content with photos and videos. When you are ready, make your knowledge base public for users and agents.

Integrations

Connect to a variety of platforms and software solutions.

Slack Integration Icon

Slack

Integrate Paldesk with Slack.

 Zapier Integration Icon

Zapier

Integrate Paldesk with Zapier.

 MailChimp Integration Icon

MailChimp

Integrate Paldesk with MailChimp.

 Hubspot Integration Icon

Hubspot

Integrate Paldesk with Hubspot.

Speak the customer’s language

Translate your content to provide seamless customer support for each of your foreign customers. Your knowledge base for live chat allows you a translation of 30 different languages!

Knowledge base on different languages

Features

Made for sales, support, marketing

Chatbot icon

Chatbot

Activate a chatbot to chat with your customers when you’re offline.

Mobile application icon

Mobile Application

Talk to your website visitors, even while you’re on the move.

Widget customization icon

Widget Customization

Customize your widget to fit the look and feel of your business.

Analytics icon

Analytics

Track your agent stats and performance with ease.

Ticketing icon

Ticketing

Track your website visitors and convert them into customers.

Canned response icon

Canned Responses

Respond to FAQ questions faster and get more done.

Working hours icon

Working Hours

Set your business hours and an predefined offline message.

Manual chat icon

Manual Chat Transfer

Transfer chats between multiple agents with ease.

Pal looking over an object

Create a free account

Talk to your customers now.

No credit card required to start.

Knowledge Base for Live Chat was last modified: August 28th, 2019 by Suzana
Share This