Free Knowledge Base for Live Chat
Digitalize your guides and tutorials into smart knowledge base library available for employees and customers, whenever and wherever.
No credit card required.
Answer Quickly to Frequent Questions
Free knowledge base for live chat allows your team to create detailed tutorials and guides that will help agents answer customers more quickly and provide seamless customers support.
User-Friendly & Free Knowledge Base Library
Don’t worry about the backend details while creating your how-to’s and guides. Save your drafts, organize categories quickly and enrich your content with photos and videos. When you are ready, make your knowledge base public for users and agents.
Integrations
Connect to a variety of platforms and software solutions.
Slack
Integrate Paldesk with Slack.
Zapier
Integrate Paldesk with Zapier.
MailChimp
Integrate Paldesk with MailChimp.
Hubspot
Integrate Paldesk with Hubspot.
Speak the customer’s language
Translate your content to provide seamless customer support for each of your foreign customers. Your knowledge base for live chat allows you a translation of 30 different languages!
Features
Made for sales, support, marketing
Chatbot
Activate a chatbot to chat with your customers when you’re offline.
Mobile Application
Talk to your website visitors, even while you’re on the move.
Widget Customization
Customize your widget to fit the look and feel of your business.
Analytics
Track your agent stats and performance with ease.
Ticketing
Track your website visitors and convert them into customers.
Predefined Answers
Respond to FAQ questions faster and get more done.
Working Hours
Set your business hours and an predefined offline message.
Manual Chat Transfer
Transfer chats between multiple agents with ease.
Create a free account
Talk to your customers now.
No credit card required to start.