Live Chat Software for E-commerce

Convert visitors into buyers, track intent and improve your sales funnel.

No credit card required to start.

Help customers choose their perfect car with live chat for online car sales!
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Don’t let customers shop alone

Customer experience is very important when it comes to online shopping. Assist your customers with a human touch and help them make the best possible shopping decision. 

Provide customer support with live chat for e-commerce
Reduce shopping cart abandonment with live chat for e-commerce

Reduce cart abandonment

Your customers can get confused with a very complex website or payment process. Don’t lose your potential sales and leads, help them out during checkout using live chat for e-commerce.


Built-in integrations with a variety of business tools.

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Reply to customer conversations from Slack.

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Connect Paldesk to over 1000+ apps with Zapier.

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Drive all your emails from MailChimp into Paldesk.

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Automatically push leads from HubSpot into Paldesk.

Track visitors and predict customer intention with live chat for e-commerce

Improve your online sales by tracking your visitors

Track your visitors using live chat for e-commerce, gain insights into your website, valued pages and products. Explore focus pages, predict customer intention and improve your sales funnel with powerful tracking software. 

Assist to several visitors at the same time 

Don’t waste any sales opportunities by making your visitors wait for you to pick up the phone. Live chat for e-commerce allows you to provide needed information on your products to several visitors on your website at the same time.

Assist to more then one person at the same time with live chat for e-commerce


Essential features made for all business sizes.

Mobile application icon


Activate a chatbot to chat with your customers when you’re offline.

Widget customization icon

Widget Customization

Customize your widget to fit the look and feel of your business.

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Mobile SDK

Integrate Paldesk with your iOS or Android app.

Analytics icon


Track your agent stats and performance with ease

Ticketing to track your website visitors


Track your website visitors and convert them into customers.

Respond to FAQ questions chat icon

Predefined Answers

Respond to FAQ questions faster and get more done.

Set your business hours icon

Working Hours

Set your business hours and an predefined offline message.

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Manual Chat Transfer

Transfer chats between multiple agents with ease.

Natali Karppinen Icon
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“Paldesk helped us provide professional and timely support
to our customers. Its ticketing system feels intuitive
and makes problem-solving easy, allowing
for efficient workflow planning.”

Natali Karppinen

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Create a free account

Talk to your customers now.

No credit card required to start.

Live Chat for E-commerce was last modified: May 14th, 2019 by Suzana