Our customizable features, made to fit all business sizes.
Speed up your chat experience and improve workflow.
Create, manage, respond to and resolve tickets with ease.
Set your business hours and a predefined offline message.
Respond to FAQ questions faster and get more done.
Gain insights into chat statistics and agent performance
Track, study and report the performance of your chats and agents in real time.
Statistics regarding the number of open and closed conversations.
Advanced filters by channel, status
The complete conversation history for all your chats.
Report on the number of groups, agents and conversations by channel.
Maximize the time and efficiency of your customer care agents
Optimize the time and efficiency of your customer support agents.
Gather feedback from visitors to your website.
Send visitors a chat transcript via e-mail.
Chat with your customers when you’re offline.
Connect to a variety of platforms and software solutions.
Integrate Paldesk with Slack.
Integrate Paldesk with Zapier.
Integrate Paldesk with MailChimp.
Integrate Paldesk with Hubspot.
Change the look and feel of your widget
Edit messages, change color and personalize your overall visual experience.
Modify the widget color to fit your brand.
Select the widget position on your website.
Define a question that appears before the chat window is opened.
Add multiple widgets and install them on more than one website.
Talk to your customers anytime, anywhere
Get in touch via web, mobile or desktop application.
Talk to visitors over the default web application.
Talk to your visitors, even while you’re on the move.
Talk to visitors over the desktop application.
Create a free account
Talk to your customers now.
No credit card required to start.