Drupal Installation Guide

Chat live with visitors to your site with Drupal live chat module. Provide better customer service with our live chat and help desk integration for your Drupal website.

Increase your conversion rates and provide a brighter interaction for your visitors while they are browsing in real-time.

How to install?

Just follow these steps:

Step 1: If you don’t have a Paldesk account already, click here to create one now.

Step 2: Log into your Drupal account.

Step 3: In Drupal, click on the Manage’ tab and then click ‘Extend’. In the Extend section click on ‘Install new module’, choose Paldesk .zip file and install the module.

'Install new module' button in Drupal

Step 4: After the installation is complete go to the ‘Next Steps’ section and click on ‘Enable newly added modules’.

Confirmation of successful installation

Step 5: In the Search field enter ‘Paldesk’. Mark your module and click on ‘Install’.

Search box where you enter 'Paldesk'

Step 6: Under the ‘Manage’ tab, choose ‘Configuration’ and find the ‘Web Services’ block. There should be a module named ‘Paldesk Live Chat’. Click on it.

List of configurations in Manage tab

Step 7: To fill API key field, go back to your Paldesk dashboard, choose ‘Administration’. Under ‘Embeddable elements’ select ‘Website Widget’. Click on ‘Install’ and copy the API key at the bottom of the page.

API key from Administration in Paldesk

Step 9: Paldesk – Live Chat & Helpdesk module will display on your Drupal website.

Test it out.

List of tasks in Administration

Remember, if you encounter any problem, contact us or chat with us live.

That’s it! Enjoy Paldesk!

Drupal Installation Guide was last modified: November 12th, 2018 by Suzana Rendulic
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