New feature: WhatsApp via Twilio

New feature: WhatsApp via Twilio

Marija Šakić Customer Success Manager More exciting updates from Paldesk! With over 1.5 BILLION users, WhatsApp is the most popular messaging app on the planet, and connecting it to your Paldesk account will drastically increase your reach and accessibility! While we...
New feature: Knowledge base in chat

New feature: Knowledge base in chat

Marija Šakić Customer Success Manager Oh, you’ll love this one! 😍💖 You know how your customers rarely take the time to look for your support articles? Well now they can access them straight from your Paldesk chat widget! They can easily browse your team’s...
New feature: Viber

New feature: Viber

Marija Šakić Customer Success Manager Finally, it’s time for some good Viberations! Sorry about the cringey pun, we’re so excited! 🙂 Viber is a messaging app with over 200 million users worldwide, and we’re so happy to add it as one of our channels!...
New Feature: Smart Trigger

New Feature: Smart Trigger

Marija Šakić Customer Success Manager It’s time for another feature update from Paldesk! Smart Trigger is an awesome addition to our existing website widget trigger. It gives you the possibility to motivate idle visitors on your site by offering them links to a page...
Now You Can Find Paldesk on Pinnaclecart!

Now You Can Find Paldesk on Pinnaclecart!

Milica Vujasin Content Writer Paldesk is now part of the PinnacleCart community. You can find Paldesk under the category of Customer Engagement. What Is PinnacleCart? PinnacleCart is a leading hosted eCommerce software platform that offers a robust all-inclusive...
New feature: Conversation rating and feedback

New feature: Conversation rating and feedback

Milica Vujasin Content Writer Find out how your customers really feel about your customer service and customer support with the new Paldesk feature – Conversation rating and feedback! Improve your customer experience and become more customer-centric with the...