Home > Blog > Customer Service > Best Customer Service Software in 2021 Writer Guest Writer ⏱ Reading Time: 9 minutes Customers are the driving force behind your brand. Satisfied ones are committed advocates and feed your profit and success. But unhappy ones?...
Home > Blog > Customer Service > CSAT: A Guide to Measuring Customer Satisfaction Writer Guest Writer ⏱ Reading Time: 7 minutes A satisfied customer is contagious. Likewise, so is an unsatisfied one. Customer satisfaction has been at the centre of attention...
Home > Blog > Customer Service > 5 Customer Follow Up Strategies to Boost Your Customer Relations Writer Guest Writer ⏱ Reading Time: 14 minutes In an age where consumers are saturated with marketing content and targeted ads, brands have to work harder to...
Home > Blog > Customer Service > Writer Guest Writer ⏱ Reading Time: 8 minutes The CRM industry is a highly competitive ecosystem that is growing at an astonishing rate. Statistics say that the number of companies increasing investments in CRM systems will...
Home > Blog > Customer Service > Writer Guest Writer ⏱ Reading Time: 8 minutes The United States and the majority of nations around the world are a consumer culture. This means that there are thousands of businesses selling a wide range of products and...
Home > Blog > Customer Service > Writer Guest Writer ⏱ Reading Time: 8 minutes According to a study by Accenture, 48% of consumers expect specialized treatment for being a good customer. Customer service is more important than ever. There’s so much...
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