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7 Mobile Design Principles for Better Mobile Conversion
Mobile design is the key to optimizing mobile conversion rates. Here’s what you need to know about design principles for mobile conversion.
Effective Customer Experience Strategy & How to Build One
Learn how customer experience strategy can improve your customer retention and customer loyalty. Improve your CX with company examples.
Customer Churn & How to Reduce It?
Let’s demystify what customer churn is, the formulas for calculating and steps how to reduce this stressful metric.
Omnichannel Marketing: The Winning Guide for Business Growth
The goal of omnichannel marketing is to create a truly seamless customer experience across devices and platforms. Find out how!
Top 10 Ecommerce Trends in 2021
Check out the list of the top 10 ecommerce trends to help you maintain a successful ecommerce business.
Customer Experience Guide: How to Put your Customers First?
Customer Experience is becoming the cornerstone of company growth. Your CX is what makes a difference in the eyes of the customers.
Customer Journey Mapping 101: The Purpose, Benefits and Positive Outcomes
Customer journey is the sum of all the interaction a customer goes through in relation to a company. Learn how to improve it to ensure company growth!
Customer Experience Optimization in 5 Easy Steps
Find out what are the top 5 ways to optimize your customer experience.
Voice of the Customer: How to Generate User Feedback?
To keep up with customer expectations, companies are starting to invest in VoC to deliver value and happiness to end users.
5 Ways Analytics Can Improve Customer Experience
Explore a few important ways to use analytics to help you get ahead in the user experience game.
How to Achieve and Measure Customer Satisfaction
Explore tips on how to achieve and measure customer satisfaction.
Creative vs Functional Design
Learn how to turn your business website into a profit-generating machine using design.
Popular Customer Pain Points
Here are the 4 most common customer pain points and advices on how to fix them.
5 Reasons Why UX Should be a Priority for Digital Marketers
Find out the importance of User Experience for digital marketers.
The Difference Between User Experience and Customer Experience
Enhance your game and future proof of the inevitable integration of CX and UX.
Taking Advantage of Returning Customer Potential
Learn how to take advantage of returning customer potential.
10 Essential Customer Experience Metrics
Find the metrics that will let you measure business success with ease.
User Experience (UX) in the Digital World
Learn about the impact and importance of UX in all aspects of the digital world.
Happy Customer Guidelines
Customer satisfaction is essential to every successful business. In this article, explore ways to make and keep your customers happy.