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Consider essential elements of push notification marketing when integrating them into your marketing strategy. Knowing what such notifications are and why they are so important is the key to getting push notification marketing right and boosting sales in the short term and in the long run.
Now, before B2B marketing can take flight 100%, it must understand and commit to social media 100%. This overview will explore the humble beginnings of B2B marketing, how it adapted to the Internet, and how it has now made it to the social media scene.
Your customer support has a big impact on customer retention, and even minor improvements in customer retention can have a significant positive impact on your revenue.
With the use of proactive chat, you’ll be the one reaching out instead of waiting for the customers to come to you. It’s time to be proactive and level up for more profit.
Improving your digital presence is not like spring-cleaning. It can be overwhelming to keep up with all of the digital platform channels, but with a steady plan and structured approach, any business can make sure they shine online, all year round.
Customer facing roles paired with strong, well-defined customer facing processes will help you create the right experience and provide the right level of customer support at every turn.
There’s no shortage of benefits that you can expect from implementing web chat features in your customer support strategy.
ChatOps gives businesses a new way to connect with the world. Let’s better understand what they add to your business.
Internal customer service helps your company function smoothly and boost every department’s productivity. These internal customer service best practices will equip your employees to serve each other better.
B2B eCommerce changes rapidly. Check out the latest trends in 2021 and stay up to date.
Are you planning on implementing a price increase for your products or services? Here’s how to break the news without losing or alienating your customers.
Retention rate is highly affected by customer service. Here’s what you can do to provide amazing CS and keep your retention rates sky high.
Customer loyalty is the key to keep your business alive and kicking. Here are 8 strategies that will win your customers’ hearts.
Small business software can take your business to the next level. Here’s a list of 10 best ones to utilize in 2021 – take a look.
Lead qualification is the process in which you decide which leads are best for your business. Check out which analytics to use and how.
Proactive customer service includes reaching out to your customers to improve their customer experience. Benefits for your business? Many – take a look.
Customer success reduces customer churn and increases upsell opportunities. Here are 7 tips that will help you increase it.
Welcome messages are a great opportunity to leave an amazing first impression on your customers. Here are some great examples you can learn from.