Customer loyalty is the key to keep your business alive and kicking. Here are 8 strategies that will win your customers’ hearts.
CSAT is one of the most important metrics to measure customer satisfaction. Here’s everything you need to know about it.
Customer follow up is the most effective way to show to your customers that you care. Here are 5 strategies you can try out today.
A keyword-driven content strategy brings new prospects to your website and ensures a steady SEO growth. Increase your traffic with these tips.
UX research is used to determine user needs and wants. Which tools, strategies and trends to follow? Take a look.
Goal setting is the starting point of any project. Here is what you need to pay your attention to if you’re aiming for success.
Good UI design is all about matching user expectations. Here are some tips which will make your digital product resonate with the users.
Conversational design refers to the way you talk to your customers. What are the most frequent mistakes you make along the way and how to correct them? Take a look.
Implementing a value ladder could improve your business’s bottom line while boosting customer value and retention. Here’s how to design it.
Social selling is a great way to attract new customers and retain the existing ones. Let’s learn more about it.
Orchestration in omnichannel is the process of creating a personalized customer journey across different channels. Here’s how to do it right.
Are you searching for ways how to make your Saas startup stand out in a competitive market? Here are a couple of tips.
Software delivery is one of the key pain points for dev teams. These 5 principles will reduce costs, time and risks of software development.
Customer data analysis is what guarantees business success in the digital world. Familiar with the technologies behind it? Take a look.
Quality management is here to make sure your services and products are excellent as they should be. Here are its 7 principles.
Telecommuting includes any form of work which is outside the company’s office. What are its pros and cons and is this the future? Take a look.
A mood board is a great way to organize and guide your creative input. Do you know how to create it? Let us show you how.
Messaging platforms have become an integral part of our private and business life. Here are seven most popular ones and their pros and cons.
Lead nurturing involves different ways of developing relationships with your prospects and customers. Here is how to do it right.