Implementing a value ladder could improve your business’s bottom line while boosting customer value and retention. Here’s how to design it.
Want to see your B2B SaaS company grow? Follow these seven simple strategies to watch your company expand substantially and gain prominence in the crowd.
What will the future of cloud computing look like? Here are a couple of predicitions for one of the fastest growing industries in the world.
Customer experience tools can ease your customer-related processes and make your customers loyal and satisfied. Here are our top 7.
CRM evolution has been taking many directions, depending on the technological innovations. What can we expect from customer service in the future?
Experiential marketing is an advertising approach focused on creating memorable experiences. Check out how and why it works.
Service excellence has become one of the imperatives of today’s business world. Here are a few tips to reach it.
User engagement is essential if you want to turn your website visitors into customers. Here are 10 ways to keep them entertained while scrolling.
CCaaS is a great way to build high-quality customer service flexibly and efficiently. Here’s everything you need to know about it.
What do customer satisfaction and live chat implementation have in common? Take a look.
Customer responsiveness can influence the success of your business and loyalty of your buyers. Are your customers heard and valued?
Your product landing page is the first thing people see when they interact with your business online. Here’s how to make the best of it.
Omnichannel distribution unites multiple platforms in order to provide a seamless customer experience. Here’s how to do it right.
Effective communication is one of the biggest challenges of remote work. In this article we’ll eyplore different ways you can overcome these issues, give your remote team an additional boost and encourage their loyalty.
Positive brand equity is essential if you want a long-term growth of your business. Here’s how to do build and measure it the right way.
What is SaaS software, what does it have to do with clouds and how is it changing the business sphere nowadays? Take a look.
In this blog we go through the main responibilities of a customer service department and how to use them to boost your business. Take a look!
What’s the secret to ranking high on search engines? Take a look at our tips.
Online chat has become an integral part of modern customer service. But how does it function? Take a look.