How to Create a Value Ladder to Maintain Clients
Implementing a value ladder could improve your business’s bottom line while boosting customer value and retention. Here’s how to design it.
How To Grow Your B2B SaaS Company
Want to see your B2B SaaS company grow? Follow these seven simple strategies to watch your company expand substantially and gain prominence in the crowd.
Future of Cloud Computing – What is Next
What will the future of cloud computing look like? Here are a couple of predicitions for one of the fastest growing industries in the world.
7 Top Customer Experience Tools in 2020
Customer experience tools can ease your customer-related processes and make your customers loyal and satisfied. Here are our top 7.
CRM Evolution: The Future of Customer Service
CRM evolution has been taking many directions, depending on the technological innovations. What can we expect from customer service in the future?
Why Experiential Marketing Is A Must In 2020
Experiential marketing is an advertising approach focused on creating memorable experiences. Check out how and why it works.
How to Achieve Service Excellence?
Service excellence has become one of the imperatives of today’s business world. Here are a few tips to reach it.
How to Increase User Engagement on Your Website
User engagement is essential if you want to turn your website visitors into customers. Here are 10 ways to keep them entertained while scrolling.
What is Contact Center as a Service (CCaaS)?
CCaaS is a great way to build high-quality customer service flexibly and efficiently. Here’s everything you need to know about it.
5 Key Steps to Successful Live Chat Implementation
What do customer satisfaction and live chat implementation have in common? Take a look.
9 Ways to Improve Customer Responsiveness
Customer responsiveness can influence the success of your business and loyalty of your buyers. Are your customers heard and valued?
10 Ways to Optimize Your Product Landing Page
Your product landing page is the first thing people see when they interact with your business online. Here’s how to make the best of it.
9 Tips for Super-Efficient Omnichannel Distribution
Omnichannel distribution unites multiple platforms in order to provide a seamless customer experience. Here’s how to do it right.
5 Tips for Effective Communication While Working Remotely
Effective communication is one of the biggest challenges of remote work. In this article we’ll eyplore different ways you can overcome these issues, give your remote team an additional boost and encourage their loyalty.
How to Build and Measure Brand Equity
Positive brand equity is essential if you want a long-term growth of your business. Here’s how to do build and measure it the right way.
SaaS Software Explained: What Is It and How to Use It?
What is SaaS software, what does it have to do with clouds and how is it changing the business sphere nowadays? Take a look.
10 Important Responsibilities of Customer Service Departments Today
In this blog we go through the main responibilities of a customer service department and how to use them to boost your business. Take a look!
How to Improve SEO – A Technical Training
What’s the secret to ranking high on search engines? Take a look at our tips.
5 Interesting Facts about the Technology behind Online Chat
Online chat has become an integral part of modern customer service. But how does it function? Take a look.