A service level agreement is the backbone of good working relationships between companies and providers. Still sure you don’t need one? Let us reassure you.
In this article we are going to find out how some of the most successful companies in the world set their company values and what makes them stand out.
Customer retention is one of the key factors determining the success of your company. Here are a few tips on how to turn your one-time customers into repeat ones.
In this article, we’re exploring several customer retention strategies that guarantee success in the long run.
Explore copywriting hacks which will add a special flavor to your content marketing.
What are the possible ways you, as an entrepreneur, can help your team handle the crisis with finesse and without burning out? Here are some tips.
Return customers are the lifeline of any eCommerce business. Here are some useful tips on how to convert one-time customers into return ones.
SMS is a powerful marketing tool. Read more about techniques you can use to improve your strategy.
Here is what you need to pay your attention to when hiring a remote employee.
Once a simple app, now a must-have social network for any eCommerce business – read how Instagram is shaping the future of eCommerce.
Content marketing is an effective way to grow an SaaS business. Here are 5 tips to help you attract new customers and generate leads.
Struggling to get the most out of remote work? Check out the top 10 collaboration tools that will make working from home very easy.
What can make your consumers buy your product? If you are still not sure, here are 3 consumer psychology tactics you should consider.
In this article, we are looking at some of the most vital components of setting up a social media customer service plan for a brand.
In this article, we will go through six AI trends to look forward in this 2020 as AI will change the face of customer support.
Let’s talk about special kinds of AI chatbots currently driving the biggest traction in the market – ecommerce chatbots.
To reduce and avoid burnout is one of the best ways to save your projects from failure and propel your team to new heights. Here’s how to do it.
Building a great remote customer service team can save your business money, avoid wasting resources, and give employees the freedom they crave.
Here are business tips that will reduce customer effort, and improve their satisfaction in the long term.