How AI Can Create a Competitive Advantage in Business?
Let’s find out how artificial intelligence can create a competitive advantage for your business.
Reverse Engineering In Customer Experience
Think differently from competitors and create a unique strategy to satisfy customer needs – reverse engineering.
The Straightforward Digital Transformation Guide for Beginners
Follow us on a lane to uncover the steps to digital transformation!
What Is Unified Commerce and How It Will Help Your Business?
Embrace the act of bringing multichannel and omnichannel together as one form of commerce – unified commerce!
Customer Experience Jobs: How to Hire a Person Who Cares About Your Customer?
Let’s find out what are the most popular customer experience jobs nowadays and what type of person succeeds in CX.
eCommerce Loyalty Programs: How to Foster Customer Advocacy?
In order to reach customer satisfaction, companies implement so many great strategies. One of them is eCommerce loyalty programs.
Pop-up Shop 101: A Guide to Building a Physical Store for Your eCommerce Business?
Let’s discuss the costs, steps, logistics and all that you need to know to open a successful pop-up shop for your business.
Building a Customer-Centric Company Strategy – Guide & Tips
Find out to create a customer-centric strategy that puts customer needs first.
Customer Relations: What Is the Road to Loyal Customers?
Let’s look deep into customer relations and discover its connection with customer service.
Chatbot Conversion: How to Improve your Online Conversion Strategy
Let’s dive into the weird and wonderful world of chatbot conversions.
Top Email Marketing Trends for 2019 and What to Expect in 2020
Read about the best Email Marketing Trends for this year and find out what to expect in 2020.
MVP: Do We Have the Success Formula?
What do Dancing Guy and MVP have in common? Learn about the MVP success in start-up culture from Paldesk’s CEO!
Ecommerce Customer Service: 5 Tips to Stand Out of The Crowd
Let’s learn more about the effective practices of eCommerce customer service.
How to Make Your Chatbot More Human?
Learn all about chatbots and ways to make them more “human-like”.
How To Write A Good Newsletter
Check these simple steps you can take to write a good email newsletter.
Effective Customer Experience Strategy & How to Build One
Learn how customer experience strategy can improve your customer retention and customer loyalty. Improve your CX with company examples.
How to Design a Conversational Chatbot
Learn how to make a conversational chatbot and increase interactions with your customers.
Customer Service Agent Guide for Beginners
Read customer service agent guide and find out what it takes to thrive as a customer service agent in the customer-centric companies.
Ecommerce Website Builders: Best in 2019
Find out how to build an e-commerce website and get more customer conversions.
