Home > Blog > Omnichannel & Live Chat > Guest Writer⏱ Reading Time: 12 minutesThe conventional methods of marketing are barricading lead generation for several B2B businesses. Activities like fabricating exaggerated ad copies and power word spamming were...
Home > Blog > Productivity Guest Writer ⏱ Reading Time: 9 minutesThe COVID-19 pandemic has forced millions of workers to adopt a culture of working from home. According to Statista, in 2021, the number of people telecommuting five or more days per week in the...
Home > Blog > Omnichannel & Live Chat > Guest Writer⏱ Reading Time: 7 minutesA strong online presence is a high priority for businesses and brands. Typically having a strong presence means that you are easily found online when someone goes to search for...
By utilizing the productivity app, you can save time and make sure you’re performing at your best. Find the right fit for you!
Creating a system design is tough. But you will gradually turn into a pro with practice!
Home > Blog > Omnichannel & Live Chat > Guest Writer ⏱ Reading Time: 7 minutesChoosing the right sales channel is essential for your company’s success. Customers already have preferences on where they like to buy their products or services and so you need...
Job burnout is essentially when you’re tired of dealing with all aspects of your work. You no longer find joy in any aspect of your job, and you get little or no sense of accomplishment from the work you do. Job burnout isn’t a medical diagnosis that a doctor or a therapist will give you. However, there are plenty of linked conditions that can either lead to job burnout, or stem from it.
To make your processes simpler and progressive, you need to create a dedicated omnichannel eCommerce strategy. Is your business omnichannel ready?
Consider essential elements of push notification marketing when integrating them into your marketing strategy. Knowing what such notifications are and why they are so important is the key to getting push notification marketing right and boosting sales in the short term and in the long run.
Now, before B2B marketing can take flight 100%, it must understand and commit to social media 100%. This overview will explore the humble beginnings of B2B marketing, how it adapted to the Internet, and how it has now made it to the social media scene.
Your customer support has a big impact on customer retention, and even minor improvements in customer retention can have a significant positive impact on your revenue.
With the use of proactive chat, you’ll be the one reaching out instead of waiting for the customers to come to you. It’s time to be proactive and level up for more profit.
Improving your digital presence is not like spring-cleaning. It can be overwhelming to keep up with all of the digital platform channels, but with a steady plan and structured approach, any business can make sure they shine online, all year round.
Customer facing roles paired with strong, well-defined customer facing processes will help you create the right experience and provide the right level of customer support at every turn.
There’s no shortage of benefits that you can expect from implementing web chat features in your customer support strategy.
ChatOps gives businesses a new way to connect with the world. Let’s better understand what they add to your business.
Internal customer service helps your company function smoothly and boost every department’s productivity. These internal customer service best practices will equip your employees to serve each other better.
B2B eCommerce changes rapidly. Check out the latest trends in 2021 and stay up to date.
Are you planning on implementing a price increase for your products or services? Here’s how to break the news without losing or alienating your customers.