Improve your customer support with 8 email templates for customer support agents.
Explore, manage and solve tickets using Paldesk.
Let’s find out the meaning of tone of voice and its importance in customer service.
If your long-term customers are leaving, you’re probably making one of these mistakes.
Find out how to build customer support chatbot and improve your CX!
Let’s set the standards that define good customer service.
Here are the main reasons why Joomla! is the perfect platform for your online projects.
Find out how you can use VoC data in order to improve customer service.
From leaderboards and LinkedIn’s Kudos, loyalty cards from our favorite brands and their cool reward programs, our world is running on games!
For the engaging and highly visual Instagram content, you have to attract the viewer and create a sense of intrigue. Free your creative hiccups with some of these recommendations!
To keep up with customer expectations, companies are starting to invest in VoC to deliver value and happiness to end users.
Explore a few important ways to use analytics to help you get ahead in the user experience game.
Implement a philosophy that puts the customer first and you’ll empower your team to do their best work.
Learn how to motivate your team and inspire them on a daily basis.
Explore tips on how to achieve and measure customer satisfaction.
The goal without a plan is just a dream, right? Learn how to set customer support goals and implement them to motivate your team.
At first glance, these two terms might look the same, but their function varies and you shouldn’t mix them up. Check out why!
Learn more about the relationship between emotion and marketing.
Find out what would be the impact of hiding the like count on Instagram.