Live chat customer service has become a vital part of any business nowadays. Here’s how to make it memorable.
Work stress has many faces. Are you sure you know how to recognize and handle them? Here are a couple of tips.
Customer journey analytics is here to tell you how your customers interact with your business. Here’s what you need to know about it.
Organizational culture influences your company’s prosperity and has a huge effect on your employees. Here is how you can use it to your advantage.
Employee satisfaction has a huge effect on your company’s success. Here’s how to measure and improve it.
In search of Black Friday marketing ideas to spice up the same old discount race you’re in every year? Here’s something different.
Resource planning is the starting point determining your company’s success. Not sure how to do it properly? Here are some tips.
Want to see your B2B SaaS company grow? Follow these seven simple strategies to watch your company expand substantially and gain prominence in the crowd.
What will the future of cloud computing look like? Here are a couple of predicitions for one of the fastest growing industries in the world.
Customer experience tools can ease your customer-related processes and make your customers loyal and satisfied. Here are our top 7.
CRM evolution has been taking many directions, depending on the technological innovations. What can we expect from customer service in the future?
Experiential marketing is an advertising approach focused on creating memorable experiences. Check out how and why it works.
Service excellence has become one of the imperatives of today’s business world. Here are a few tips to reach it.
User engagement is essential if you want to turn your website visitors into customers. Here are 10 ways to keep them entertained while scrolling.
CCaaS is a great way to build high-quality customer service flexibly and efficiently. Here’s everything you need to know about it.
What do customer satisfaction and live chat implementation have in common? Take a look.
Customer responsiveness can influence the success of your business and loyalty of your buyers. Are your customers heard and valued?
Your product landing page is the first thing people see when they interact with your business online. Here’s how to make the best of it.
Omnichannel distribution unites multiple platforms in order to provide a seamless customer experience. Here’s how to do it right.