Let’s discuss customer service metrics that will help to meet customer satisfaction, improve operational efficiency and business values.
Learn about the most popular Drupal modules that can help you provide an excellent user experience on your website and engage users.
Build a customer service strategy for digital natives to create a customer experience of the future.
Customer service training can help your company craft amazing customer-experience and become customer-centric. Learn how!
Find out 10 ways to re-engage customers via e-mail to increase sales and website visitors. Learn from the best market examples!
Customer service cyber security is becoming crucial. Customer support teams hold important information about users, learn how to protect it!
Find out how artificial intelligence can help you improve customer experience and make companies customer-centric!
Find out how customer experience management (CXM) is becoming essential to companies that want to become customer-centric!
Find out what are the 6 key ingredients to high converting landing page design and how to win the conversion game!
Canned responses can save up time and help you meet customer expectations, quickly and without a hustle. Set up your own!
In the holiday season, especially during the Black Friday, customer service plays an important role. Read the holiday customer service tips!
Prepare yourself to land a customer service job with examples of customer service interview questions with answers.
Find everything you need to know about messenger chatbots and how marketing automatization can help your content marketing.
Find out how silos affect the company and customers.
Think differently from competitors and create a unique strategy to satisfy customer needs – reverse engineering.
Follow us on a lane to uncover the steps to digital transformation!
Embrace the act of bringing multichannel and omnichannel together as one form of commerce – unified commerce!
Let’s find out what are the most popular customer experience jobs nowadays and what type of person succeeds in CX.
In order to reach customer satisfaction, companies implement so many great strategies. One of them is eCommerce loyalty programs.