Be there… when your customers need you
With Paldesk Live Chat & Helpdesk Software.
Powerful Live Chat
Your customers need immediate help? Paldesk live chat embeds seamlessly in websites & mobile apps so your support is never more than a click or tap away.
Scale As You Grow
Exceed Customer Expectations
Paldesk is incredible. We use it to re-route all our inbound help requests from email and social and answer them directly in Slack.
With the time saved, adding new live chat channels to our mobile apps and web was a no-brainer. We’re already seeing conversions go up!Jeff Treichel
Switching to Paldesk helped us speed up response times to hundreds of customer messages we get daily.
We’re seeing new updates and features released to the platform consistently each month. This is powerful helpdesk software from a company that cares.Antonio Meic
Faster, Friendlier Customer Support
Managing customer conversations across multiple, siloed accounts is a thing of the past:
- Never miss an email, web chat, or Twitter DM again.
- Pull together all customer channels into one main dashboard, in real-time.
- Easily transfer any conversation to the ideal agent or team.
- Catch up quickly. View your customer’s entire omniChannel message history.
- Respond to FAQs faster with predefined Quick Responses.